A.  All Print Heads sold by PrintheadXpress are new, Genuine Canon Print Heads      Manufactured by Canon and shipped directly to our facility.

Q.  How Do I Know I Need a New Print Head?

A.  If you are seeing only partial colors, or broken lines, or characters, or your Print Head is more than 2 years old, it is likely you need a new Print Head.

Q. Should I replace my Print head or buy a new Printer

A. Personally, I would replace the print head, so I can save money by using compatible Inks.

Q. Why my printer still missing color after installing new print head

A. With used print head, there might be dried ink clogged. With new print head, sometime dust or air bubbles can cause the print head clog, by preventing ink flow from ink cartridges to the nozzles. There are 2 solution you might try.

Solution 1:    

 Lift the level handler, remove ink cartridges from printhead.                                        Remove print head from the holder, install all ink cartridges, or the cartridge(s) missing when print into the printhead.                                                                                               Blow lightly onto the holes at the top of the cartridges (Create pressure to get ink flow into print head to fill up and force the air bubble out.Keep blowing until ink come out at the nozzle, from the bottom of print head.                                                                                PLEASE , MAKE SURE TO DO THESE STEP OVER A WASTEBASKET, OVER THE SINK, OR A THICK LAYER OF NEWSPAPER.                                                          Remove the ink cartridge(s), install the print head back to its holder, install the cartridges back to the print head, close the level handler, and perform print head alignment and ready to print

Solution 2:

Cleaning a Clogged New or used  Print Head

This guide is written specifically for the Canon PIXMA iP & MP, BCJ-8200, i9***, S9*** Series printers which use the BCI and CLI type cartridges. It should work with any similar carriage type print head that forms an assembly of the individual cartridges and snaps out. The type printer that has all the color inks in one cartridge is probably completely different. I've never used one. If you're at the point of getting a new one anyway, try it.

Over the past few years I've used this procedure on a dozen print heads of five different Canon printers using the BCI-6 or the CLI-8 cartridge and I've been able to clear the clogged ink jets almost every time . The carriages have a printed circuit board on them that you need to be careful not to damage.


BASIC CLEANING:

First, remove the ink cartridges from the carriage and seal the orifice where the ink is released on each. You are sealing them from drying out, not leaking, so you can just place a strip of cellophane tape over the hole and sit them tape side up, so that the ink won’t run out. (Or simply wrap them all in a damp cloth... one that you plan to discard. The ink will leach out onto anything that it touches.)

Second, raise the mechanism that holds the print head and ink cartridges in place and remove the print head from the printer. Run hot water over the print head until it runs clear. This may take a few minutes, because you have to rinse all the colors out, not just the one (usually black) that is not printing. If you don’t rinse them all well, you will have a rainbow of colored water getting all over everything. Place the print head in hot water and let it soak for half an hour or so. Then, concentrating on the clogged passage or passages, try to force the hot water into the opening that the ink flows into. You can do this by holding it under the faucet and using water pressure if you don’t have any other way. I used a large plastic syringe that came with my ink cartridge refill kit. Without the needle attached, it’s tip is about the same size as the opening in the print head, and I got a lot of pressure on it by holding it tight and pushing hard on the syringe, forcing the water through. If you get more color out, you know that you are doing good. Keep it up until there’s no color. Then let the print head drain for a few minutes and dry it off, but don’t let it dry out... blow as much water as possible from the ink passages or your first prints will be watery... I used canned compressed air that’s sold at computer stores and it worked pretty well. A compressor at 10-20 psi works better.

After they are reasonably dry, replace the ink cartridges and print. It may take a page or two to get the ink flowing. If it works, print something using a lot of black ink (or the color that was clogged) to run some ink through it. The ink itself flowing through the ink jet seems to help dissolve and dissipate any remaining dried ink particles and help keep the path free of clogs. Print something every day for a few days, and try not to go over a week or two without printing something. I have most of my clogged print head problems when I go extended times between printing. It has always been my black ink passage that clogs.

It’s really not as hard as it may sound. Each time you clean your print head, it gets a little easier and you get a little faster... I can do a basic cleaning in about 10 minutes if I skip the soak process, and it usually works just as well.

If the above basic cleaning does not work you may have to get more serious about it.

DEEP CLEANING:

Follow the above procedure, but after you dry the print head, blow out the ink passage that's clogged, put a few drops of solvent in it and let it set 10 minutes. The solvent will evaporate fast, so add some every minute or so to make sure it doesn’t dry out. Then try to force some of the solvent through the ink passage using whatever you have... compressed air or whatever... but you need to force it through in order to get past the clog and dislodge any ink particles that may not have dissolved. Leave it a couple of hours in a closed container of solvent if necessary.,. However, any non-petroleum based fluid that’s not too strong should work. Alcohol or something that evaporates fast. I used 180 proof Everclear once, and it worked fine. Acetone may melt plastic, so I don’t recommend lacquer thinner or the like.

I’ve used all of the above methods in every combination over the past few years and I’ve rarely failed to clear the clog... eventually. If you ever have to replace the print head, when you see the cost you’ll see why it’s worth all the trouble to fix your old one.

Hope this has been of help.                                        

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